Privacy & cookie policy

Last updated: July 2026

Who we are

Octa Tech House ("we", "us") is the data controller for this website. We're based at 36 Kirby Street, Stoke-on-Trent, ST6 2HU, United Kingdom. You can reach us at info@octatechhouse.com or +44 7555 860502.

What we collect and why

When you submit an enquiry form, we collect your name, email, phone number and the service you're asking about, so we can reply to your enquiry. Our lawful basis is legitimate interest in responding to a request you've made, and consent where you've opted into marketing communications.

With your consent, we also use Google Tag Manager (container GTM-MBVBPCNN) to load analytics and advertising cookies — Google Analytics 4, Google Ads and any connected marketing tools — so we can see which pages and campaigns bring in enquiries. These are blocked by default via Google Consent Mode v2 until you accept them in the cookie banner.

Cookies we use

  • Essential: remembers your cookie consent choice. Always on.
  • Analytics (only after consent): Google Analytics 4, via Google Tag Manager.
  • Advertising (only after consent): Google Ads and any connected ad platforms, via Google Tag Manager.

Retention

Enquiry details are kept for as long as needed to respond to you and, where a project goes ahead, for the duration of that relationship plus a reasonable period for accounting and legal purposes. You can ask us to delete your data at any time.

Your rights

Under UK GDPR you can ask to access, correct, delete or export your data, or object to how it's used. Email info@octatechhouse.com to make a request. If you're not satisfied with our response, you can complain to the Information Commissioner's Office (ICO).

This page is a plain-English summary and should be reviewed by a qualified advisor before being relied on for full legal compliance.